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Privacy Policy

Privacy Policy

Last updated: July 18, 2024

Welcome to Lemonblush! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, lemonblushbody.com, or interact with us in other ways.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information:
When you sign up for an account, place an order, subscribe to our newsletters, or interact with us, we may collect personal information such as:

    • Name
    • Email address
    • Shipping and billing address
    • Phone number
    • Payment information (credit card number, expiration date, etc.)
    • User-generated content, such as product reviews and feedback

1.2 Non-Personal Information:
We may collect non-personal information, which does not identify you as an individual, such as:

    • Browser type
    • IP address
    • Pages visited
    • Time spent on the site
    • Referring/exit pages
    • Clickstream data

1.3 Cookies and Tracking Technologies:
We use cookies, web beacons, and other tracking technologies to enhance your experience on our website. Cookies are small text files placed on your device to remember your preferences. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

    • Process and fulfill your orders
    • Improve our products and services
    • Send you newsletters, marketing materials, and other communications
    • Respond to your inquiries and provide customer support
    • Personalize your experience on our website
    • Monitor and analyze usage and trends to improve the user experience
    • Detect, prevent, and address technical issues and security threats

3. How We Share Your Information

We may share your information in the following ways:

3.1 Service Providers:
We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, email delivery, and marketing. These providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers:
If Lemonblush is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction. We will notify you before your personal information is transferred and becomes subject to a different Privacy Policy.

4. Your Rights and Choices

4.1 General Rights

Access and Update Information: You have the right to access, update, or delete the personal information we hold about you. You can do this by logging into your account or contacting us directly.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe link in our emails or contacting us. Even if you opt out, we may still send you non-promotional communications, such as those related to your account or orders.

Do Not Track:Our website does not respond to Do Not Track signals. However, you can set your browser to refuse cookies or to alert you when cookies are being sent.

4.2 EU Residents' Rights (GDPR Compliance)

If you are a resident of the European Union, you have the following rights under the GDPR:

    • Right to Access: You have the right to request access to your personal data that we store and receive information on how it is processed.
    • Right to Rectification: You have the right to request the correction of inaccurate personal data.
    • Right to Erasure ("Right to be Forgotten"): You can request the deletion of your personal data under certain circumstances, such as if it is no longer necessary for the purposes for which it was collected.
    • Right to Restriction of Processing: You have the right to request the restriction of processing of your personal data in certain situations.
    • Right to Data Portability: You have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit that data to another controller.
    • Right to Object: You have the right to object to the processing of your personal data under certain conditions.
    • Right to Withdraw Consent: Where we have obtained your consent for processing your personal data, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [Your Business Email]. We will respond to your request within a reasonable timeframe.

4.3 California Residents' Rights (CCPA Compliance)

If you are a resident of California, you have the following rights under the CCPA:

    • Right to Know: You have the right to request that we disclose certain information to you about our collection and use of your personal data over the past 12 months.
    • Right to Delete: You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions.
    • Right to Opt-Out of Sale: You have the right to opt out of the sale of your personal information. Lemonblush does not sell personal information.
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, please contact us at [Your Business Email] or use the contact form on our website. We will respond to your request within a reasonable timeframe.

5. Data Security

We take the security of your information seriously and use reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee its absolute security.

6. International Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.

7. Data Security
We take the security of your information seriously and use reasonable administrative, technical, and physical security measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access control, and regular security audits. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure and we cannot guarantee its absolute security.

8. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When your personal information is no longer necessary, we will securely delete or anonymize it.

9. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

10. Third-Party Websites
Our website may contain links to third-party websites. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of these websites before providing any personal information to them.

11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@lemonblushbody.com